Privacy Policy

At DuoTech Al Academy, we prioritize your privacy and data security. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information in compliance with the applicable UAE laws and the General Data Protection Regulation (GDPR).

Your trust is essential to us, and we are committed to maintaining transparency regarding our data handling practices.

Information We Collect

We collect information to provide better services and improve your learning experience. The types of information collected include:

• Personal Identification Data: Name, email address, phone number, and payment details needed for course registration and communication.
• Usage Data: Data about how you interact with our website, courses, and labs, including IP addresses, browser type, and device information.
• Cookies and Tracking Technologies: Used to enhance functionality, remember preferences, and gather analytics for site improvements.

How We Use Your Information

Your information is used to:

• Provide and manage our online courses, labs, and webinar access.
• Personalize your learning experience and communicate important updates.
• Process payments securely and prevent fraud.
• Ensure compliance with legal obligations under UAE laws and GDPR.
• Improve our website, services, and marketing efforts based on anonymized analytics.

Data Protection Measures

We implement rigorous technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted communication channels (SSL/TLS) for data transmission.
• Regular security audits and vulnerability assessments.
• Restricted access to personal data within our organization.
• Secure storage solutions compliant with industry standards.

Your Rights

As a user, you have rights under GDPR and UAE data protection laws, including the right to:

• Access and receive a copy of your personal data.
• Request correction or deletion of inaccurate data.
• Restrict or object to the processing of your data.
• Withdraw consent at any time where processing is based on consent.
• Request data portability for your personal information.

To exercise these rights or if you have any privacy concerns, please contact us at info@duo-mobilk.com.

Cookies Policy

We use cookies and similar tracking technologies to enhance your user experience and analyze site traffic. You can control cookie preferences through your browser settings. For more details, please refer to our detailed cookie management guidance available upon request.

Third-Party Services

We may share your data with trusted third-party partners that assist us in delivering services, processing payments, or conducting analytics. All partners are required to adhere to strict confidentiality and data protection standards.

Data Retention

Your personal data will be retained only as long as necessary to fulfill the purposes outlined or to comply with legal obligations. Once no longer needed, your data is securely deleted or anonymized.

Policy Changes

DuoTech Al Academy may update this Privacy Policy periodically to reflect changes in regulations or our practices. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated terms.

Contact Us

If you have questions about this Privacy Policy or your personal data, please reach out to us: